Privacy Policy

Contact Details


Lucy Chaplin


the working mums coach

Crowhurst Lane



TN15 8PE


The Type of Information we collect


We collect and process names, email addresses, addresses, phone numbers and website user stats.


How do we get the information and why do we have it.


The personal information we process is provided to us directly by you.  We collect the information through our website and subscriber forms, or if people contact us directly.  


Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  • we have a contractual obligation

  • we have a legitimate interest



What we do with the information.


We use the contact details to arrange coaching sessions or send out information, updates and marketing material.  We do not share this information with anyone unless legally obliged.




How we store the information


The information is kept online electronically and will be deleted 7 years after the last coaching session.



Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at if you wish to make a request.



How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane




Helpline number: 0303 123 1113

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